Terms & Conditions

Welcome to Lon2w, a cultural merchandise brand inspired by the rituals, colors, and artistic depth of Theyyam and Kerala’s heritage. These Terms & Conditions govern your use of our website lon2w.com and the purchase of our products, including apparel, stickers, collectibles, art pieces, and limited-edition cultural releases.

By accessing or using our website, you agree to follow and be bound by the terms listed below.
Please read them carefully.

1. General Overview

Lon2w provides culturally inspired merchandise centered around Theyyam and Kerala folklore.
Using our website indicates your acceptance of these Terms & Conditions. If you disagree with any part, please avoid using our site.

2. Eligibility

You must be at least 18 years old to make purchases from our website.
By placing an order, you confirm that:

  • You are legally capable of entering into a binding contract

  • The information you provide is accurate and complete

3. Products & Descriptions

We take great care to display our culturally inspired products accurately.
However:

  • Colors may vary slightly due to screen or device differences

  • Product details, pricing, or availability may change without notice

  • Limited-edition Theyyam-based items may sell out quickly

We reserve the right to discontinue or modify any product at any time.

4. Pricing & Payments

  • All prices listed on our website are in INR unless stated otherwise

  • Payments are processed securely through third-party gateways

  • We do not store or access your card or banking details

In case of pricing errors, we reserve the right to cancel or adjust orders.

5. Orders & Acceptance

When you place an order, you will receive an order confirmation email.
Your order is accepted only when we dispatch the products.

We reserve the right to refuse or cancel orders due to:

  • Stock unavailability

  • Payment issues

  • Incorrect information provided

  • Any suspected fraudulent activity

6. Shipping & Delivery

Shipping times may vary depending on your location.
We work with reliable logistics partners, but delays may occur due to:

  • Weather conditions

  • Festivals or public holidays

  • Regional restrictions

Once shipped, tracking details will be provided.